Support Engineer Jobs

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  B.E/B.Tech/BCA/MCA/M.sc(IT)
  0-2 years
  Qualification : B.E./ B.Tech/ M.E./ M.Tech/ MSC(IT)/ BSC(IT)/ MCA Provide software technical telephone and remote/online support Should be able to provide training to clients Experience in Crystal Reports/Microsoft Reports would be an advantage MS Office, Accounting, and SQL knowledge required Good analytical and reporting skills with good communication skills
  Industry Type - Not declared
  Not disclosed
  Required Skill - Not declared
  Any Graduate
  0-1 years
  Hardware and Software Installation Knowledge of Switch, Hub, Broadband, Router, Cable crimping. Knowledge of internet Configuration. Internet Information Service. Knowledge of handling OS, antivirus etc. Support Biometric application such as attendance software, payroll, visitor management, canteen management etc.Candidates who have completed there CCNA, CCNP, Networking courses or who have knowledge of all the above. Graduates-BE/BCA FreshersSalary : 9-11k CTC + Incentives Candidates have to submit one original mark sheet for a period of 1 Year. Work Location: AhmedabadJob Type: Full-time
  Industry Type - Not declared
  10000 - 13000
  Required Skill - Not declared
  Any Graduate
  1-2 years
  L1 Resource on Desktop. Good Personality / Preventability, Hardware and Network trouble shooting, OS (MS Platform) , LAN Networking (Client Side), Client-side Mail System (MS Outlook), MS Office and other industry standard applications. L1 Resource on Desktop. Good Personality / Preventability, Hardware and Network trouble shooting, OS (MS Platform) , LAN Networking (Client Side), Client-side Mail System (MS Outlook), MS Office and other industry standard applications.
  Industry Type - Not declared
  Not disclosed
  Required Skill - Not declared
  Any Graduate
  0-1.5 years
  Roles and Responsibilities: 1.understanding of network infrastructure and network hardware. 2.Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers. 3.Knowledge of application transport and network infrastructure protocols. 4. Performing disaster recovery operations and data backups when required. 5. Protecting data, software, and hardware by coordinating, planning and implementing network security measures. 6. Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems. 7. Replacing faulty network hardware components when required. 8. Maintaining, configuring, and monitoring virus protection software and email applications. 9.Monitoring network performance to determine if adjustments need to be made. Education: Bachelor's (Preferred)
  Industry Type - Not declared
  Not disclosed
  Required Skill - Not declared
  Diploma
  0-1 years
  Find technical solutions on issues or queries related to unknown or new scenarios Meet set SLAs Manage relationships with clients Work with cross-functional teams as and when required Keep up-to-date with all Q-Techs products and its enhancements Maintain excellent customer satisfaction level Other duties as assigned
  Industry Type - Not declared
  Not disclosed
  Required Skill - Not declared
  Any Graduate
  1-2 years
  To give support to customers by remote support/visit for troubleshooting the software problems, installation/reinstallation, troubleshooting, ticket management etc Responsibilities and Duties : - To independently solve client problems as per tickets assigned - Technology Savy person with a problem-solving attitude. - Customer focused attitude and strong willing to resolve the customer issue. - Good written and verbal communication skills - Avid internet user, with strong inclination towards technology - Innovative, Highly motivated and energetic team player, with excellent interpersonal skills Technical Skill Required: Language- PHP / ASP.net Database- Mysql / MSSQL Basic knowledge of- Linux and Windows Operating Systems Additional: Knowledge about Configuration and troubleshooting mail clients using IMAP/POP/SMTP will be considered positive.
  Industry Type - Not declared
  5000 - 7000
  Required Skill - Not declared
  Any Graduate
  2-7 years
  AD/SAD / TL: Performs systems analysis across a range of integrated platforms and technologies, and designs solutions that deliver complex financial business requirements Build and deliver the business needs in the existing systems by using the framework as per the organization policy. Demonstrates an ability to interpret the requirements and understands infrastructure considerations and constraints related to large volume data processing solutions. Implements high-quality software solutions consistent with the quality criteria applied within a leading global organization; drives quality through comprehensive testing and UAT process; manages defects and changes to code-lines; understands and implements corporate change procedures Produces quality design artefacts Works directly with Business to provide technology solutions Total Experience: 1 & Above A background in software development and understanding of Software Development Cycle is essential. Mandatory Skills: Java, Spring, Angular JS/Angular 2+, Bootstrap, Test Driven Development (TDD), Production Support (L2, L3). Good to have Skills: Spring boot, GIT, Rest API, SQL
  Industry Type - Not declared
  Not disclosed
  Required Skill - Not declared
  Any Graduate
  1-2 years
  Strong technical skills in .Net, C#, VB, SQL Server 2008, Oracle. able to write SQL queries can modify using SQL query knowledge about joins,stored procedure,triggers Strong English reading and writing communication skills, with an ability to express and understand complex technical concepts. Strong analytical, problem-solving, and conceptual skills. Ability to work under pressure and under strict timelines. Ability to meet SLA's skilfully. Possess good organizational skills. Ability to anticipate potential problems, determine and implement solutions. Ability to troubleshoot any type of problems. Responsibilities: Responsible for technical support to customer onsite, co-ordination with client team and office teams. Also responsible for ticket management, meeting pre-defined SLA and ensuring RCA for tickets.
  Industry Type - Not declared
  Not disclosed
  Required Skill - Not declared
  Diploma
  0-1 years
  As a technical support/helpdesk employee, you'll be monitoring and maintaining the computer systems and networks within an organization in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you'll be the first person employees will come to. Tasks can include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face. Most importantly, as businesses cannot afford to be without the whole system, or individual workstations, for more than the minimum time taken to repair or replace them, your technical support is vital to the ongoing operational efficiency of the company. As technical support, you may also be known as a helpdesk operator, technician or maintenance engineer. You could work for software or equipment suppliers providing after-sales support or companies that specialize in providing IT maintenance and support. Alternatively, you may work in-house, supporting the rest of the business with their ongoing IT requirements. OS Knowledge Windows, Linux, Mac with Troubleshooting Responsibilities and Duties Some tasks you may be involved in include: . Working with customers/employees to identify computer problems and advising on the solution . Logging and keeping records of clients. . Analysing call logs so you can spot common trends and underlying problems. . Updating self-help documents so customers/employees can try to fix problems themselves. . Working with field engineers to visit customers/employees if the problem is more serious . Testing and fixing faulty equipment English Communication must be good.
  Industry Type - Not declared
  Not disclosed
  Required Skill - Not declared
  Any Graduate
  2-5 years
  Skills For Candidates: Candidates should have at least 0-1years of experience, he/she should be confident and have excellent communication skill. Support engineers serve as experts in the products that their company manufactures and develops. They find solutions to problems with the products and help customers work through technical difficulties.
  Industry Type - Not declared
  Not disclosed
  Required Skill - Not declared
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