Operations Manager Jobs

Job Posted
Salary
Education
Industry Type
Top Companies
  Any Graduate
  0-3 years
  Develops and implements strategic sales plans to accommodate corporate goals. Directs sales forecasting activities and sets performance goals accordingly. Works closely with Vendor manager (client) to review market analyses in determining customer needs, price schedules, and discount rates. Directs staffing, training, and performance evaluations to develop and control sales program. Directs channel development activity and coordinates sales distribution by analyzing call distribution, hours/call commitments with customer, and current staffing. Works as a Trusted Advisor to the client. Assigns sales campaigns to sales coaches. Analyzes sales statistics to formulate policy and assist dealers in promoting sales. Directs product simplification and standardization to eliminate unprofitable items from sales line. May represent company at trade association meetings to promote product. Delivers sales presentations to key clients in coordination with CEO, VP of Operations, or Program Implementation Director. Meets with key clients, maintaining relationships and negotiating and closing deals. Coordinates liaison between ops department and other internal units such as training, recruiting, HR, program implementation, and IT. Analyzes and controls expenditures of division to conform to budgetary. requirements. Assists other departments within organization to prepare manuals and technical publications. Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion. Monitors and evaluates the activities and products of the competition. Recommends or approves budget, expenditures, and appropriations for employee incentives and contests. Build strong relationships with Sales Coaches and senior management staff. Be open and responsive to consistent coaching; take an active role in performance planning and goal setting. Act as a role model at all times, adhere to high ethical standards. Take responsibility and initiative to develop core skills and competencies by being involved in every facet of personal development. Be flexible in an environment by championing and embracing change. Supervisory Responsibilities: Manages subordinate supervisors in the Operations Department. Responsible for the overall direction, coordination and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, hiring, and directing training of employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Knowledge of: Campaign products and/or services being offered, customer operating systems, Company policies and procedures as outlined in Employee handbook; Computer programs including Word, Excel, Power Point and Outlook. Ability to: Establish and maintain effective relationships with sales coaches and team members, effectively monitor, and evaluate job performance and coach and develop sales coaches and team members as needed; develop and maintain relationships with peers across departments.
  Industry Type - BPO / Call Centre / ITES
  Not disclosed
  Required Skill - interviewing,program implementation,training,hr
  BBA/MBA / PGDM
  4-8 years
  Accountable and responsible for: seamless coordination between external clients and internal staff for check-ups/camps etc. He may have to travel to various centers across the country to set up the operations. Willing to travel.
  Industry Type - Not declared
  Not disclosed
  Required Skill - communication skills,Operations Management
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