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Work Experience

Business Development Manager @ Super Web Zone

July 2015 - April 2019

1. Meet and exceed sales targets set via project KPI’s e.g. revenue target, number of calls per day, number of appointments made per week 2. Ensure that all sales enquiries are handled within sales guidelines, SOP’s and enquiry handling standards 3. Ensure that all telephone calls (in and out bound) are handled in a timely and professional manner 4. Be proactive in the research to establish new target markets & business streams 5. Undertake research to generate new business areas, client profiles and sales appointments/presentations 6. Effective communication with clients throughout the booking process to ensure full understanding and management of client requirements and identification of further opportunities

Customer Service Representative @ Transform Solutions Pvt. Ltd

April 2014 - May 2015

• Contributes to team effort by accomplishing related results as needed. • Manage large amounts of incoming calls • Generate sales leads • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Meet personal/customer service team sales targets and call handling quotas

Sales Manager @ Trucept Info Solutions Pvt. Ltd

May 2012 - November 2013

• Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members. • Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options. • Sells products by establishing contact and developing relationships with prospects; recommending solutions. • Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. • Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

Supervisor @ Swiftomatics Solutions

February 2011 - March 2012

• Coordinate with internal and external customers as necessary • Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance • Assure that the team addresses all relevant issues within the specifications and various standards • Provide necessary business information • Serve as meeting manager or chairman • Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel • Ensure deliverables are prepared to satisfy the project requirements, cost and schedule • Help keep the team focused and on track

Language

Gujarati

Speaking : 5 | Reading : 5 | Writing : 5

Hindi

Speaking : 5 | Reading : 5 | Writing : 5

English

Speaking : 5 | Reading : 5 | Writing : 5

Interest

TrainedGarbadancer

Strength

Honesty LoyaltySalesskillwillingnesscustomerservice

Award Details

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Review Details

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