Client Services Executive
Shift Time: 8pm to 5am / 5:30pm to 2:30am
Experience: Freshers & 1+ year of experience into voice
Educational Qualifications: Graduate or UG with BPO/KPO experience.
Salary: 14500 (Fresher) and upto 28000 (experience of any field will be counted) +
Transport and Bonuses
Job Description:
? Outbound calls to insurances for claim status and eligibility verification.
? Denial documentation and further action.
? Calling the insurance carriers based on the appointment received by the clients.
? Working on the outstanding claims reports/account receivable reports received from the
client or generated from the specific client software.
? Calling insurance companies to get the status of the unpaid claims.
? Willing to work in any process pertaining to voice based on the requirement (Insurance
Follow UP, Patient calling, Provider outreach program etc.
? Maintain the individual daily logs.
? Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.
? Work cohesively in a team setting. Assist team members to achieve shared goals.
? Compliance with Company's Information Security Policy, client/project guidelines, business
rules and training provided, company's quality system and policies.
? Communication / Issue escalation to seniors if there is any in a timely manner.
For Quick response contact :
Krupa : 6353838496
smartlionjobs@gmail.com
Industry Type - BPO / Call Centre / ITES
14500 to 28000
Required Skill - fluent english,communication skills,team work,night shift,international calling